It is unfortunate, if rooms remain empty, despite high demand. On the other hand: There is always a possibility that something may happen. Therefore: Please consider taking out a good travel cancellation insurance and let us know as early as possible, if you need to cancel.
These are our cancellation conditions under article 1382 of the Italian civil code:
- Cancellations up to 60 days prior to holiday start: no cancellation fees
- From 59 days to 21 days prior to holiday start: 70% of the total fee
- From 20 days prior to holiday start or in case of early departure: 100% of the total fee
Please note that we are not liable for illness, accidents, weather, or other occurrences.
The cancellation needs to arrive at the hotel in written form within the above specified time frame.
In case of a no-show without cancellation, we need to charge 100% of the cancellation fee.
The total fee is the rate, that has been agreed upon at the time of booking, including accommodation, food, and other inclusive services.
If only some of your booked beds are cancelled, then the specified percentage applies to the cancelled beds only.
